Most orders ship USPS (United States Postal Service). Orders over $50 usually ship Priority Mail. We also use UPS and FedEx, especially for larger items. At times when your order is not available in our inventory, we may arrange to have your order shipped directly from the manufacturer.
We have a minimum $6 shipping fee per order when shipping to a US address (unless otherwise noted on the product). Ordered items may add nominal shipping charges. Looms and spinning wheels ship free. If you have any questions at all (or super urgent yarn and fiber needs) please contact us!
We keep shipping costs as low as possible, and often our actual shipping costs are higher than charged.
If you would like to have items shipped outside of the US or Canada, please contact us at firstname.lastname@example.org to receive a quote on shipping.
Refunds and Exchanges
We hope you are completely happy with your order! However if you are not happy, please contact us within 7 days. We will gladly work with you to resolve the situation.